Privacy & Legal

Privacy Policy

  • This Online Privacy Policy & Legal Statement (the "Policy") applies to Ajka Crystal.com ("Ajka Crystal.com" or the "Website"), which is operated by Ajka Crystal Corporation ("Ajka Crystal").
  • By using the Website you accept our Policy. We may revise it at any time by updating the Website.

How we protect your privacy

  • Ajka Crystal is committed to protecting your privacy. We use the information we collect about you to process orders and/or to provide a more personalized shopping experience. We also may monitor customer activity and site usage to help us best serve our visitors. In addition, in order to keep our customers informed about Ajka Crystal product news, special offers, and other products or services of interest, we may send such information via postal mail, email or telephone, based on customer-provided contact information. 
  • We always try to offer all visitors the best site possible. Ajka Crystal.com may use a Session ID Cookie, which allows the site's features to run smoothly. Many sites track usage on their sites, which is part of basic web technology and the only real way an e-tailer, like Ajka Crystal, can tell if its customers like or dislike a feature. We only use this information for internal use and DO NOT SHARE that information with anyone else.
  • While you are at Ajka Crystal.com, you will see forms that allow you to leave your name and contact information. By using Ajka Crystal.com, you consent to the collection and use of the information obtained by Ajka Crystal and to the terms of this Policy. If you do not agree to these terms, please do not use the Website. If we decide to change the Policy, we will post those changes on this page so that you are aware of our online practices, including how we use the information we collect and under what circumstances we disclose it. Ajka Crystal is not responsible for the content or privacy practices of the non-Ajka Crystal websites to which Ajka Crystal.com may link.
  • Unless you leave your name and contact information on any of our registration forms, you can browse and exit the Website without leaving any information that would identify you. If you choose to do so, we may contact you via email, postal mail or telephone informing you of new products, services or events. Occasionally we will rent our postal mailing lists to companies that have products or services that we believe will be of value to our customers. Even if we share our mailing lists with these other companies, however, please be assured we never share your email address or credit card information. For details on how to "opt-out" if you do not want us to contact you or rent your postal address information, you have many options.
  • At some point Ajka Crystal may sell or transfer subsidiaries, divisions or business units. If any such transactions occur, customer information relating to the transferred unit would likely be one of the transferred business assets. Also if Ajka Crystal or substantially all of its assets were acquired by another entity, customer information would be one of the assets transferred. However, any information transferred in these situations would remain subject to the terms and conditions set forth in the Privacy Policy in effect at the time of collection of the information (unless the customer consents otherwise).
  • Except as otherwise provided in this Policy or by law, personally identifiable information is only shared with Ajka Crystal. From time to time, we engage third parties to provide services related to the maintenance and operation of the Website. In connection with the services, the provider may have access to information provided by users of the Website. A service provider's use of such information is restricted by confidentiality agreements between Ajka Crystal and such provider.
  • Our Website is designed for potential customers who are 18 years of age or older. We do not intentionally collect information from children.

Information we collect about you

  • If you purchase products online through Ajka Crystal.com, we collect and store the following personal information:
    • Email Address
    • Name
    • Shipping Address
    • Billing Address
    • Telephone Numbers (optional)
    • Credit Card Information (encrypted and stored for only two weeks then purged from our system)

·         If you do not want to place your order online, you can telephone, mail, or fax your order.
If you register to receive our free Ajka Crystal Email Specials, we will collect and store your:

    • Email Address
    • Name
  • If you request a Ajka Crystal catalog, we will collect and store your:
    • Email Address
    • Name
    • Mailing Address
    • Telephone Numbers (optional)
  • If you submit the Contact Us form, we will collect and store your:
    • Email Address
    • Name
    • Address (optional)
    • Home Telephone Numbers (optional)
  • If you decide to register a Ajka Crystal product with our Breakage Replacement Program, we will collect and store your:
    • Email Address
    • Name
    • Address
    • Home Telephone Number (optional)
    • Purchasing store (optional)
    • Birthday (optional)
    • Wedding date (optional)
    • Products registered
  • If you decide to enter for a sweepstakes, contest or other marketing event sponsored by Ajka Crystal, we will collect and store your:
    • Email Address
    • Name
    • Address
    • Home Telephone Number (optional)
    • Other information that may be relevant to the marketing event (e.g., bridal registry information)
  • We also collect and store the following technical information when you visit our site:
    • - IP Address
    • - Browser Type
    • - Site Usage
  • If you use our "Email to a Friend" feature, the name and email address information requested will be used only to generate that email. It will not be used for any other purpose.

Ajka Crystal and third-party marketing communications to you

  • In order to keep our customers informed about Ajka Crystal product news, special offers, and other products or services of interest, we may send such information via postal mail, email or telephone, based on customer contact and purchase information. Details of each type of communication - and how to be removed from each list - are explained below.
  • Email marketing Periodic email communications from us about products sold or marketed by Ajka Crystal, shipping discounts, or special offers.
  • Third-party marketing From time to time, we make our customer postal addresses and purchase information available to other reputable organizations whose products or services we think you might find interesting. Please note that we do not share our customers' email addresses with third-party marketers. Telemarketing Informing you via telephone about products sold or marketed by Ajka Crystal, shipping discounts, or special offers, unless otherwise prohibited by Federal and State "Do-Not-Call" laws.
  • Product offer mailings Postal mail about products sold or marketed by Ajka Crystal, including product brochures and special collector mailings.
  • Catalog mailings Postal mail of Ajka Crystal catalogs, which may include shipping discounts or special offers.
  • Company-owned store mailings Postal mail about Ajka Crystal company-owned stores.
  • Additional Ajka Crystal mailings Postal mail about other Ajka Crystal news, including, but not limited to, information about Ajka Crystal retail accounts and Ajka Crystal-sponsored sweepstakes, contests, and bridal and other events.

How to be removed from our lists

  • If you would like to be removed from Ajka Crystal marketing communications lists, please provide us with the contact information required via any of the methods listed below so that we can promptly and accurately process your request. (In cases where we lack the necessary information, we will make our best efforts to comply with your request.)
  • To remove yourself from any Ajka Crystal marketing communications lists please supply your name, email address, mailing address, and phone number, you may do so by:
    • Sending email to us at  sales@ajkacrystal.com and indicating your preferences -or-
    • Calling Customer Service at  (888) 512-2552, 9am - 5pm PST Monday - Friday -or-
    • Writing to us at Ajka Crystal Customer Service, Ajka Crystal 7157 Obelisco Circle, Carlsbad, CA 92009 and indicating your preferences
  • Ajka Crystal reserves the right to contact its customers in order to properly and effectively service pending transactions and to address any concerns or requests of a Customer Service nature. For example, if you purchase directly from Ajka Crystal.com you will receive transaction-specific order confirmation and shipment confirmation email messages regardless of your email marketing communications preference.

Contacting Us

  • There are many ways to contact us:
    1. Sending email to us at sales@ajkacrystal.com. You can expect to receive a response from Ajka Crystal Customer Service within 24 hours (Monday through Friday) of sending your email -or-
    2. Calling Customer Service at (888) 512-2552 9am - 5pm PST Monday - Friday; -or-
    3. Writing to us at Ajka Crystal Customer Service, Ajka Crystal 7157 Obelisco Circle, Carlsbad, CA 92009
  • Ajka Crystal welcomes your questions and comments about privacy. Please send your inquiries via email to sales@ajkacrystal.com.

Legal Statement
Terms & Conditions

By using the Website you accept these Terms and Conditions. We may revise these Terms and Conditions at any time by updating the Website. If you do not agree with these Terms and Conditions, please do not use the Website.

  • The Ajka Crystal® and its respective logos are registered trademarks of Ajka Crystal LLC.
  • Product designs (including any and all collateral material relating thereto) included on the Website are owned by Ajka Crystal and/or its licensors and protected by copyright laws. Product and collection names included on the Website are trademarks of Ajka Crystal and/or its licensors. You are not permitted to use the aforementioned designs and trademarks without the prior written consent of Ajka Crystal. For further information on Intellectual Property matters contact: Legal Department, Ajka Crystal Corporation, Ajka Crystal 7157 Obelisco Circle, Carlsbad, CA 92009All rights reserved. The Website and all of its contents is protected by copyright laws and/or trademarks or other laws. No part may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the written permission of Ajka Crystal.
  • The User of the Website does so at the User's risk. Neither Ajka Crystal nor any of its officers, directors, employees, agents, third-party content providers, merchants, sponsors licensors and/or the like, warrant that any of the Websites will be uninterrupted or error-free; nor do they make any warranty as to the results that may be obtained from the use of the Website or any future Websites developed by Ajka Crystal nor, as to the accuracy, reliability, or currentness of any information content, service, or merchandise provided through the Website.
  • You must not use the Website for any fraudulent, harassing or offensive or illegal activity. You agree not to engage in any activity that would impair the proper functioning of the Website. You must not, and by using the Website agree not to, impersonate another person or submit materials that contain viruses or other programming routines or engines intended to damage, interfere with or intercept any system, data or information. We may investigate occurrences that we believe may involve any such activity and cooperate with law enforcement authorities in prosecuting any violations of law.
  • EXCEPT AS EXPRESSLY PROVIDED OTHERWISE IN AN AGREEMENT BETWEEN YOU AND AJKA CRYSTAL, ALL INFORMATION ON THE WEBSITE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. AJKA CRYSTAL ASSUMES NO RESPONSIBILITY FOR ERRORS OR OMISSIONS IN THE INFORMATION OR OTHER DOCUMENTS WHICH ARE REFERENCED BY OR LINKED TO THE WEBSITE.
  • REFERENCES TO CORPORATIONS, THEIR SERVICES AND/OR PRODUCTS, ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. IN NO EVENT SHALL AJKA CRYSTAL BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS INFORMATION. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.
  • THE WEBSITE COULD INCLUDE TECHNICAL OR OTHER INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN; THESE CHANGES WILL BE INCORPORATED IN NEW EDITIONS OF THE WEBSITE.
  • The Website contains links to third-party websites, which are not under the control of Ajka Crystal. Ajka Crystal makes no representation whatsoever about any other website to which you may have access through its Website. When you access a non-Ajka Crystal website, you do so at your own risk and Ajka Crystal is not responsible for the accuracy or reliability of any information, data, opinions, advice, or statements made on these sites. Ajka Crystal provides these links merely as a convenience and the inclusion of such links does not imply that Ajka Crystal endorses or accepts any responsibility for the content or uses of such websites. Ajka Crystal is not responsible for damage or loss caused by errors on the Internet or our information technology. System operations may become unavailable unexpectedly due to circumstances beyond our control. The Terms and Conditions of this Disclaimer may be amended from time to time, by Ajka Crystal in its sole discretion.
  • We make no claims that our Website may be lawfully accessed or used outside of the United States.
  • The Terms and Conditions are governed by the laws of the State of California, without regard to principles of conflict of laws, and any disputes relating to these Terms and Conditions, our Policy or use of our Website or services will be resolved in the federal or state courts in the State of California. You agree to submit to personal jurisdiction and venue of the federal and state courts located in San Diego County, California.
  • In the event that any portion of these Terms and Conditions is held to be invalid, the invalidity of such provision will not affect the validity of the remaining provisions of the Terms and Conditions, which will remain in full force and effect.
  • Except as specifically provided in a written agreement signed by an authorized representative of Ajka Crystal, the Terms and Conditions, including the Policy, constitute the entire agreement between us and the users of the Website. In the event of a conflict or inconsistency between the Terms and Conditions and written agreements signed by our authorized representative, the Terms and Conditions shall prevail. No changes to these Terms and Conditions shall be made except by a revised posting on this page.
  • You agree to indemnify us for all damages, liabilities, costs, charges and expenses, including reasonable attorneys fees, that we may incur as a result of your breach of any of the terms and conditions of the Website described in the page labeled "Ajka Crystal.com Online Privacy Policy & Legal Statement" or any claims brought relating to information submitted by you or actions taken by you. We will provide you with timely notice of any such claim, suit or proceeding.